If you have a question, before you contact us, you may want to review the links in the Information box to the right, where we have answers to  most commonly asked questions.

New to snaps? Click here for most commonly asked questions.

Problems with pliers? Click here for instructions & troubleshooting tips.

Problems with press?  Click here for instructions & troubleshooting tips.

Need samples?  Click here to order.

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Please feel free to contact us with any questions or comments by sending an email to:

sales@kamsnaps.com

If contacting us about a specific order, please include the KAMsnaps order # (not the Google order # or the Paypal transaction #).  The KAMsnaps order # is in the form of 1234567890-123.

Please add our email to your "safe" email list so that it isn't treated as spam, especially if you  use Yahoo, AOL, Hotmail, Google or other similar servers.  Be sure to check your spam box if you do not receive a reply within 1 business day, as we make every effort to reply within that period.  If you do not hear from us within 1 business day, please resend your message.

Email is the easiest and fastest way to reach us since we are able to check it almost all day, while our phone line is monitored only periodically. However, if you are not in a rush and would prefer to contact us by phone, please send us an email with your phone number and we will call you as soon as we can.

We look forward to hearing from you!